Frequently Asked Questions
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The best way to begin is by filling out the inquiry form on the Commissions page. However, you can also email me directly at commissions@evertailart.com
This will start the process that gets us talking about your pet, references, timeline, and the overall vision you have for the piece.
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While I do have a background in cat and dog portraits, feel free to submit an inquiry for your other furry (or non-furry) pets!
We’ll be able to discuss what’s possible!
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Final timeline depends largely on the size and subject matter. Larger and more intricate pieces will require additional time.
General timelines are as follows:
9×12: 4-6 weeks
11×14: 4-6 weeks
12×16: 6-8 weeks
16×20: 10-14 weeks
If you need the portrait completed and delivered by a specific date, please mention that in your inquiry so we can confirm the timeline moving forward.
The actual timeline may change for your unique portrait, and we will discuss that during the inquiry conversation stage.
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I do not offer rush commissions. Each portrait is created by hand and needs time to be completed with care.
That said, each portrait is unique and may not require the amount of time I mentioned in the FAQ “How long does a portrait take to complete?”
It’s best to reach out to me via an inquiry - no obligation! We can work out the details together.
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Clear photos where your pet is the main focus work best. The eyes should be visible and in focus whenever possible, because they are arguably the most important part when capturing your pet’s expression and personality.
Ideally the reference image should be taken in natural light or stable/bright indoor lighting. What matters most is that the photo clearly shows your pet’s face, markings, expression, and character.
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While it is not ideal, some blurry photos can be used. I understand that this is especially common for memorial portraits where the available photos may be limited.
I’ll always be honest about what I can reasonably do with the photos provided. If certain details are unclear, I may need to use artistic judgement in areas that would otherwise come directly from the reference image.
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There is a +20% purchase fee for the addition of a second pet.
More than one pet is only available for 12×16 or 16×20 sized portraits as that surface area will ensure these pets get the maximum detail.
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Simple or softly suggested backgrounds are typically best for portraits so we can emphasize our sweet pets. By default, I stick to no background (or a pan pastel “wash”).
Highly detailed backgrounds, such as full landscapes, rooms, trees, furniture, or complex scenery may require a larger size and additional planning. For this, a 20% fee will incur for a fully rendered background.
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The list of materials I use are displayed on my Commissions page.
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No. Every portrait is drawn by hand from start to finish. I do use the help of a projector for the initial tracing/sketch that either comes from a digital mockup I create in Procreate, or directly from a reference photo.
I do not use AI to generate, alter, or create the artwork. From the sketch concept to the final portrait sent for approval.
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Some of us like to have a more hands-off experience, while others like to be more collaborative. I give the option to my clients for both.
When we’ve aligned on an agreement and the commission process has begun, I send a Google Drive folder invite to you where I upload photos such as the initial sketch and occasional progress photos when the portrait is at a representative state.
I will ask you if you’d like to provide approval of the initial sketch as well as the progress photos as I proceed to completing your portrait. If you choose to be hands-off, I will still upload these photos for you to have and review at your convenience.
If you choose to be more collaborative, I will wait for your review before proceeding. Please note that this will impact the timeline if I do not hear from you in a timely manner. So it’s advised to try and get back to me as soon as possible.
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Yes, you’ll have the opportunity to request adjustments during the sketch approval stage before I begin the final portrait. This is only if you agree to be more collaborative with me (please see FAQ “Will I see progress photos?”)
Once the final artwork is underway, major composition changes may not be possible.
When the portrait is complete, I can make minor corrections if needed, such as a small marking, eye color, or detail adjustment. Because this is a traditional art portrait, revisions are limited and must stay within the original agreed-upon concept.
That said, if you are ever unhappy with your final portrait, I will always do what I can to ensure this portrait is something you’re proud of and cherish.
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A 20% non-refundable deposit is required to reserve your commission spot. The remaining balance is due once the finished portrait has been approved and before the artwork is shipped. You may choose your shipping method, which will be added in with the final invoice.
Because each portrait is custom-made and time is reserved specifically for your piece, deposits are non-refundable once your commission is booked.
Invoices will be sent directly to your email of choosing.
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No. Portraits are sold unframed so you can choose framing that best suits your home, style, and space.
I recommend professional framing with archival matting and UV-protective glass or acrylic to help protect the artwork over time.
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If your portrait arrives damaged, please contact me within 48 hours of delivery with clear photos of the damage (artwork, packaging, and shipping label)
I’ll use those photos to help begin the carrier claim process. Each portrait is an original piece, so shipping insurance is included to help protect both you and the artwork in transit.
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Only if you give me permission! Before engaging in a commission, I will always ask for consent to share your finished portrait both on my website as well as social media platforms.
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Please reach out through my contact page or submit an inquiry through the Commissions page. I’m happy to answer questions before you decide whether a portrait is the right fit!